InCompass - Tech Alerts

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RTO Performance Test | Technical Specs

Technical Specs

Desktop PC Workstations

Minimum Recommendations:

Intel-based system, Pentium 2.0 GHz or better

1 GB RAM

300 MB free disk space

Microsoft Windows-compatible pointing device

(mouse, trackball, etc.),

17” SVGA monitor

Microsoft Windows XP Pro

Microsoft Internet Explorer 7.0 (required)

Adobe Acrobat Reader 7.0 or 8.0

Current anti-virus software

(such as McAfee or Norton)

All workstations should be updated with the latest operational and

security patches from the Microsoft Windows Update website, and

should be scanned and verified as free from worms or viruses. Virus

software should be updated on a regular basis with the latest vendor

releases.

Users must change one setting in Internet Explorer, as follows:

From the top menu bar in Internet Explorer, select Tools → Internet

Options. A pop-up window with several tabs will be displayed. On

the General tab, under the section titled Temporary Internet files,

click on the Settings button, then select Every visit to the page,

and click OK until back at the main browsing screen.

Printer(s)

Recommended:

Hewlett-Packard HP 4200 Laser Printer

Postscript Print Drivers

Most Microsoft Windows-compatible laser printers will work just fine, with the exception of Hewlett-Packard HP4 and HP5 series printers.

Networking and System Security

Any standard network configuration which will allow users to access the Internet should be acceptable (including the Internet Connection Sharing feature available through the Windows operating system). Because any computer which connects to the Internet can become vulnerable, we strongly recommend the use of a firewall to protect your technology assets. RTO is designed to utilize standard Internet protocols, which means no special rules or exceptions must be made in your firewall in order to use the system.

Special note about Internet Connection Sharing (ICS): Because of the increased demand on the workstation which handles Internet traffic in an ICS set-up, that machine should be equipped with CPU, RAM and hard disk resources sufficient to ensure smooth operation of all connections. We will be happy to provide additional information about that type of configuration upon request.

	Internet Connectivity
	Recommended:		Frame relay, DSL or cable modem, with minimum upload and download speeds of 256k.
	The RTO system is designed for use by any PC able to access the Internet. Experience has shown us, however, that connections which provide minimum upload and download speeds of at least 256k work better. If multiple users will be accessing RTO at the same time, or if the connection will be shared with other Internet traffic such as Web browsing, e-mail or file downloads, more bandwidth may be required. Higher speed connections such as frame relay, DSL or cable modem typically offer the best performance, and are recommended for most customers. In areas where these technologies are not offered, our staff can review locally available options and assist you in finding the best alternative. We can not guarantee system performance or response time via dial-up modem or satellite.

Network Architecture

Technical Support email: techsupport@incompass-solutions.com
Technical Support line: 1-800-625-4664